We are seeking an organized, personable, and hardworking individual to join our service team. This a serving-first role with opportunity to pick up and sustain a mixed schedule between the floor and the bar. The ideal candidate has at least one year of serving experience in casual to fine dining settings and some bartending experience (e.g., a knowledge of and ability to prepare classic cocktails). Craft cocktail and craft beer experience are pluses!
RESPONSIBILITIES
Greeting guests when they arrive
Remaining attentive to guests’ needs and wants
Adhering to all laws and rules regarding alcohol service with diligence
Speaking knowledgeably about our local and seasonal menus, our own craft beer, and craft cocktails
Recommending dishes based on guests’ preferences
Ringing in drink and food orders
Adhering to food, sanitary, and safety standards
Keeping a positive attitude while interacting with guests
Managing guest tabs and payments
Handling complaints
Working with a manager to solve guest problems and conflicts
Maintaining a clean and safe working environment
Cleaning and sanitizing after guests depart
Communicating effectively with back-of-house
Remaining responsible for personal cash bank; reporting tips at the end of shift
Cleaning as a team at the end of shift
Running and bussing when necessary
QUALIFICATIONS, SKILLS, & REQUIREMENTS
Punctuality
Available to work evenings, weekends, and holidays
Comfortable with regular use of stairs
Comfortable standing, walking, bending, and lifting throughout an 8-hour shift
Ability to work in a well-organized team
Energetic, flexible, and quick thinking
Warm and inviting personality
Excellent communication skills
Prioritization of cleanliness and food safety
Highly organized
Ability to take direction and work swiftly and calmly in a fast-paced, high-energy environment
Preferred: One year of serving experience
Preferred: Basic bartending skills
Bonus: Craft cocktail and craft beer knowledge/experience
BENEFITS
We offer a competitive benefits package for full time employees, including 401(K) with company matching, health insurance, and dental insurance options.
ABOUT THE COMPANY
Rambling House and TaleSpinner, located at 57 Factory Street, are a farm-to-table restaurant and brewery, working in partnership with their sister farm, Claddagh Hill. Our menus and products feature from-scratch seasonal items in a rotating menu.