Waitstaff (Seasonal)

Part/Full Time

Rambling House is searching for responsible, personable and team-oriented seasonal servers for the outdoor dining season. Servers will share rotating shifts for both indoor and outdoor dining, which includes two gorgeous rooftop decks. All applicants must be safety & liability minded. Previous experience is required.

RESPONSIBILITIES

Responsibilities include, but are not limited to:

  • Greeting guests when they arrive, inquiring about their needs and wants

  • Verifying guest age before alcohol is served

  • Ringing in drink and food orders, recommending dishes based on guests’ preferences

  • Running all orders to assigned tables; When available, aiding fellow waitstaff on their order runs

  • Remaining attentive to guests’ needs and wants

  • Adhering to food, sanitary, and safety standards

  • Keeping a positive “can-do” attitude while interacting with guests

  • Managing guest tabs and payments

  • Working with a manager on guest problems and conflicts

  • Handling complaints

  • Maintaining a clean and safe working environment

  • Cleaning and sanitizing after guests depart

  • Communicating effectively with the back of house

  • Participate in staff training and remain knowledgeable of menu items, bar items, and TaleSpinner beers

  • Remaining responsible for personal cash bank; reporting tips at the end of shift

  • Remaining prompt for shift meetings (family meal) and start of shifts

  • Communicating with manager on inventory needs and refill requests

  • Cleaning as a team at the end of shift

  • Clearing glass and dishware when guests are finished; bringing all dirty wares to the kitchen

  • Collaborating closely with other staff members

QUALIFICATIONS

Qualifications include, but are not limited to:

  • Must be able to climb stairs while carrying trays of food and drinks

  • Must be able to withstand varied weather conditions, including heat and sun

Customer service skills

  • Remain professional at all times

  • Greet and interact with guests in a welcoming and personable manner

  • Hold personal, guest, and employee safety as a top priority

  • Apply safety and liability training to all situations on the job

Teamwork skills

  • Work closely with team and manager to ensure effective, safe, and professional performance

  • Follow a positive and creative culture

  • Hold company liability and general safety as a top priority

Safety & Common-Sense Skills

  • Follow all company, state, and federal training, policy and laws to ensure a safe environment for yourself, fellow employees and guests

  • Hold current ServSafe and food handling certifications

BENEFITS

We offer a competitive benefits package for full time employees.

ABOUT THE COMPANY

At Rambling House and TaleSpinner, we seek to engender a positive and inclusive environment for all of our guests, but we firmly believe our staff is also an integral part of that community. The well-being, happiness, and cohesion of our team is paramount to our mutual success, as is our team's belief in our mission to gather, feed, and educate in an environment of inclusivity, sustainability, and quality.