Available Positions
Year-Round (Current Availability)
Seasonal (April-September 2023)
Rambling House is searching for responsible, personable and team-oriented servers.
Waitstaff will serve both indoors (year-round) and on our two roof decks (seasonally). All applicants must be safety & liability minded. The ideal applicant has a passion for providing a high-quality dining experience. Applicants should have the ability to work in a fast-paced environment, requiring the use of stairs. Previous experience is preferred.
RESPONSIBILITIES
Responsibilities include, but are not limited to:
Greeting guests when they arrive, inquiring about their needs and wants
Verifying guest age before alcohol is served
Ringing in drink and food orders, recommending dishes based on guests’ preferences
Running all orders to assigned tables; When available, aiding fellow waitstaff on their order runs
Remaining attentive to guests’ needs and wants
Adhering to food, sanitary, and safety standards
Keeping a positive “can-do” attitude while interacting with guests
Managing guest tabs and payments
Working with a manager on guest problems and conflicts
Handling complaints
Maintaining a clean and safe working environment
Cleaning and sanitizing after guests depart
Communicating effectively with the back of house
Participate in staff training and remain knowledgeable of menu items, bar items, and TaleSpinner beers
Remaining responsible for personal cash bank; reporting tips at the end of shift
Remaining prompt for shift meetings (family meal) and start of shifts
Communicating with manager on inventory needs and refill requests
Cleaning as a team at the end of shift
Clearing glass and dishware when guests are finished; bringing all dirty wares to the kitchen
Collaborating closely with other staff members
QUALIFICATIONS
Qualifications include, but are not limited to:
Customer service skills
Remain professional at all times
Greet and interact with guests in a welcoming and personable manner
Hold personal, guest, and employee safety as a top priority
Apply safety and liability training to all situations on the job
Teamwork skills
Work closely with team and manager to ensure effective, safe, and professional performance
Follow a positive and creative culture
Hold company liability and general safety as a top priority
Safety & Common-Sense Skills
Follow all company, state, and federal training, policy and laws to ensure a safe environment for yourself, fellow employees and guests
Hold current ServSafe and food handling certifications
BENEFITS
We offer a competitive benefits package for full time employees, including 401(K) with company matching, health insurance, and dental insurance options.
ABOUT THE COMPANY
At Rambling House and TaleSpinner, we seek to engender a positive and inclusive environment for all of our guests, but we firmly believe our staff is also an integral part of that community. The well-being, happiness, and cohesion of our team is paramount to our mutual success, as is our team's belief in our mission to gather, feed, and educate in an environment of inclusivity, sustainability, and quality.